About Us

Something rather different is happening in Cheddar – a new lettings and property management agency is basing its approach on social responsibility and giving something back to society. If you have never heard of toilet-twinning, for example, you will soon find out about it if you visit the Cornerstone offices in the centre of the village. Janet Gwinn, who has just opened the new agency, is committed to giving the industry a better image. Janet said: “My research showed that the public perception of letting agents was very poor and people’s experiences not always as good as they could be. I wanted to set up a regulated agency with high standards of customer care and an ethos of social responsibility. I am used to working in a very service-orientated environment and want to carry this across. “I have worked hard to make sure that I have reached the standard to become an ARLA(The Association of Residential Lettings Agents) member to ensure the best service for my customers.” With a background in managing property for local authorities and housing associations and having spent many years helping landlords comply with legislation, Janet says she is bringing expertise, but just as importantly, principles, to her lettings agency. “I believe good communication and respect for each other are key to managing relationships,” she said. “I have always sought out the best practice standards to work to. I want to bring my principles of good communication to Cornerstone and I will continue to give free advice to landlords and tenants.” As part of the agency’s “giving back” ethos, each new managed let will include a “toilet-twinning” – a charitable scheme which helps to provide better sanitation to poor communities across the world. Janet said: “I found that the idea of an ethical and regulated approach to letting is popular and the idea of toilet twinning has had some very positive reactions from people. People that normally have an aversion to letting agencies have found this approach more acceptable. The agency will also help others through donations to Tear Fund.” Looking ahead, Janet sees the lettings market continue to expand and said that she has seen the sector grow enormously since she was first involved in private renting. “Standards have also improved,” she said. “Which is great for the customer, but does mean that the role of the letting agent helping landlords along the right path is all the more important.” To introduce itself to the community Cornerstone has held open days – with a “morph man” attracting plenty of attention – and is running opening offers to encourage new business. But service and responsibility remain her watchwords. “I love managing property and letting it,” she said. “That means giving a good service and working with landlords, tenants and all the other people I meet. . I want to give something back to society so social responsibility as part of the service along with a high standard of customer care is very important to me.”.

We are here to offer an excellent service to landlords and tenants. We aim to offer a best practice service to you. We are a member of ARLA which means that you are dealing with an agent who voluntarily follows the Code of Practice and Rules of Conduct laid down by their professional body. This means: • We are covered by ARLA’s Client Money Protection(CMP) Scheme. This protects your money while we hold it. • You will be consulting with a qualified and trained agent who can give you professional up-to-date advice and guidance. • That the agency has Professional Indemnity Insurance. • That you have a route to redress should something go wrong. Our director Janet Gwinn has over 20 years’ experience in property management and lettings both on the landlords’ side and also regulating landlords for local authorities. We can offer excellent reporting on rents and repairs, both landlords and tenants can log on to our site for up to date reporting.

Establishment: We are a newly established company. We aim to offer the best practice and are regulated by ARLA.

Areas we cover: Axbridge Banwell Blagdon Burrington Cheddar Churchill Draycott East Brent East harptree Priddy Rodney Stoke Rooksbridge Sandford Shipham Ubley Weare Wedmore Winscombe Wrington.Other services we provide: Property Lettings, Rental Accommodation, Property Management Service and Property Management

Services & Products we offer

• Property management
• Letting property
• Renting houses
• Renting flats
• Letting houses
• Letting flats

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